Our Policies

Privacy Policy

We use the information you provide about yourself when placing an request only to complete that request. We do not share this information with outside parties except to the extent necessary to complete that request.

We use return email addresses to answer the email we receive. Such addresses are not shared with outside parties.

Should you have other questions or concerns about these privacy policies, please send us an email at issun@candwbvi.net

Refund Policy

We allow you 10 days upon receipt to return your purchase, partial or in full, for any reason. All we ask is that you let us know via e-mail (issun@candwbvi.net)  that you are sending them back and for what reason. Returned items must be packaged well and received in same condition for a full refund to be processed. Items must be returned by registered or insured mail only. Our aim is to please our customers at all times.

Terms of Sale

Net Price Sale: All items are sold based on first come, first served. Orders can be made by mail, e-mail, or through our website. We reserve the right to decline an order from a buyer without giving a reason.

Payments: In 99% of the cases we accept Paypal payments from most countries but there are exceptions for large payments whereby cheques in US Dollars drawn on a USA Bank, international Money Orders in US $ drawn on a USA Bank, or certified cheques in US$ drawn on a USA Bank are required. Customers from USA can pay by personal cheque (items will be shipped after cheque clears). Customers from other countries can pay via Paypal or by Bank Cheque (or Bank International Money Order) in US$ drawn on a USA Bank. (No Postal Money Orders, No Credit Cards please).Buyers from countries which have resulted problematic (customs problems or postal service problems) cannot pay using Paypal, instead they may send cash (Euros or US$) by registered mail at their own risk, or pay by cheque in US Dollars drawn on a USA Bank (International Money Orders can be easily obtained from your bank). Customers from Canada may pay by cheque in US$ drawn on their USA Bank Account; however, Canadian cheques in US$ drawn on a Canadian bank are not accepted.

FIRST TIME BUYERS for large amounts must first contact us as we may not accept PAYPAL in some cases due to problems created by past buyers

  *** CHECKS MUST BE PAYABLE TO: VERNON W. PICKERING

CHECKS MUST BE SENT TO:

VERNON W. PICKERING, PO BOX 7007  ST. THOMAS VI 00801-0007 USA

Shipping: Items ship within 5 to 10 business day after payment clears. We ship promptly and pack your items with great care but postal service and customs in some countries or in transit countries may cause delays. We are not responsible for such problems.

Postage for Stamps & Covers
: $4.00 for purchases up to  $29  ***  $10 for all purchases totalling $30 or more  (in which case items will be sent by Registered Mail)

Postage for Books
: on application - one-on-one basis (depending on weight and destination) -- Books mailed to destinations outside of the USA are sent by Air Mail only.

HIGHLY VALUABLE ITEMS ARE USUALLY SHIPPED VIA FEDEX or DHL


IMPORTANT: WE DO TAKE VERY GOOD CARE TO PROPERLY PACK YOUR STAMPS AND BOOKS BUT WE CANNOT BE HELD RESPONSIBLE FOR ITEMS DAMAGED, DELAYED OR LOST IN THE MAIL. THE SAME APPLIES TO ITEMS SHIPPED VIA FEDEX AND DHL.

COPYRIGHT:   We own the copyright in this site and in material published on it such as articles, technical profiles, technical information, general information, descriptions and photographs of all items.  Those works and the entire content of this website are protected by copyright laws around the world. All our rights are reserved. All images, text and stamps featured on this site (virginstamps.com) are our SOLE PROPERTY and may not be copied or reproduced in any form whatsoever. Swift legal action will be taken against any individual, organisation, group, or company found to have violated our copyright in any form or reproduced any of the webpages, images or content without prior written permission.